Frequently Asked Questions
1402 Pacific Coast Highway
Hermosa Beach, CA 90254
RETAIL STORE HOURS:
Currently closed due to COVID-19. Offering curbside pickup.
INSTAGRAM LIVE STREAM
(FOR PERSONAL BREAKS)
On Instagram Live only on @JaspysBreaks
(Curbside pickup also available)
YOUTUBE LIVE STREAM
(FOR GROUP BREAKS)
Seven Nights A Week
Purchase spots @ jaspyscasebreaks.com
FAQ terms subject to change without notice.
You can view our selection of available boxes on www.Jaspys.com and place an order.
Seven nights a week we broadcast on Instagram Live (@JaspysBreaks) where we unbox your individual boxes, packs and cases.
When placing your order, in the “Order Notes” section please:
- Write your Instagram name/handle if you want your purchase opened live. Your purchase will not be opened until you are present in the Instagram Live chat. If we do not see you within a day or two it will automatically be shipped sealed to your shipping address.
- Please write “ship sealed” if you do not want your purchase opened live. Your order will usually ship the next day.
- Please write “curbside” if you want to pick your purchase up at our store. The order will be available for same-day pick up during our retail store hours. Please call to schedule a pick-up time.
Yes, in-store by appointment only.
Please give us a call or email during retail store hours to let us know what you have.
Primarily we have been buying high-end single cards and/or high-end graded cards.
(310) 372 4022
If you’re in the United States? Nope!
If you’re international there may be additional shipping fees. International customers are responsible for all related customs/duties/taxes/VAT. The cost of a group break will be the customs value of a shipment.
If you’re in Canada, shipping is free for orders over $50.00 USD.
Yes! Contact our support team and provide your order number, the hit you want insured and how much you wanted it insured for. We will reply with a quote on the insurance cost (you can also request faster shipping) and instructions on how to pay. Insurance will not be added automatically to a hit, and must be requested and paid for by the customer.
Our shipping team will have your jaspys.com order sent out to you within 1-2 business days.
Once a label is printed you will be emailed a tracking number. We ship via the United States Postal Service. If you have not yet received tracking, either it hasn't shipped yet or was combined with another order you placed.
Make sure to check with family, roommates, neighbors, your front desk, or your mail room. Your local post office might have more information, so please contact your local postal carrier.
If this fails, you are welcome to reach out to our support team for more advice on how to track down your shipment. Please remember once your order is marked as delivered by any shipping service we consider the transaction to be complete.
Yes! Please let us know that you would like to pick up your order and we will let you know when it will be ready. Please give us a call once you've arrived so we can bring it to your car.
Uh oh! If this happens, please contact us via email@example.com. Let us know whose order you received (and the name/number of the break) and mail it right back to us:
Jaspy’s Sports Cards & Collectibles
1402 Pacific Coast Hwy.
Hermosa Beach, CA 90254
We will be sure to credit the cost of shipping back to you.
Please contact our support team via firstname.lastname@example.org and let us know what happened. Be sure to provide your order number. We will review the damages (please attach an image) and provide the appropriate resolution.